Server Support Team Leader
Our Team will be happy to bring into the fold a talented Server Support Team Leader.
  • 3-6 YEARS OF EXPERIENCE
  • FULL TIME
  • MINSK

Technical skills


  • Detailed knowledge of Zabbix/Nagios/Logs Explorer GCP* monitoring systems;
  • Experience with Grafana (fine-tuning and detailed knowledge of the system);
  • Knowledge of Linux(RHEL/CentOS) at the level of a confident user;
  • Experience in managing a team of 10> people in live technical support;
  • Strong knowledge and hands-on work with cloud platforms GCP/AWS;
  • Knowledge of the ITIL methodology will be a plus;
  • Work experience and troubleshooting Tableau Server will be a plus.

Responsibilities


  • Fully responsible for the production network infrastructure, including Server application maintenance, monitoring and support;
  • Full management of a team of support engineers on a 24/7 basis, both as a Lead Engineer and as a Resource Manager of the team;
  • When needed you will help as 3rd line engineer, fixing and maintaining issues that are faced by the end-user and system performance;
  • Creating, documenting, and implementing robust and practical IT infrastructure processes, processes of the issues notification and ensuring that the Server Support Team are working to their agreed SLAs;
  • Creation and maintenance of a database of triggers and notifications, as well as the creation of a system for escalating problems with the involvement of DevOps, DBA and GameDev teams in the solution.
Why choose us?

Our team unites creative professionals who have great effort to develop a top-quality project for gaming consoles. If you possess experience in game development or are just a gamer to the core, you are welcome to be a part of our international team, where your skills and creativity will be boosted, and the possibility for growth will always be in the game!

We offer

  • Competitive salary, sick leaves, holidays and vacations;
  • Salary pegged to the US Dollar;
  • Medical insurance and social benefits;
  • Online English classes;
  • Referral bonuses;
  • Corporate events and conferences;
  • Remote work is available from any point of the world!

To apply for this opportunity, please send your CV using the form below.
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* only .doc, .docx or .pdf files