This role will be instrumental in optimizing and automating key business processes, ensuring efficiency, scalability, and seamless cross-team collaboration.
You will report directly to the Chief Operating Officer (COO).

Responsibilities:

• Develop and maintain internal documentation, including business process regulations, policies, and guidelines.

• Analyze existing business processes, identify inefficiencies, and develop ways for optimization and automation.

• Design and implement improved workflows tailored to company objectives and industry best practices.

• Monitor process performance, identify areas for improvement, and implement iterative enhancements.

• Support change management initiatives by working closely with COO and internal teams.

Requirements:

• At least 2 year of experience as a Business Process Analyst/Operations Specialist or a similar role in IT area.

• Strong documentation skills (preferable Confluence), including writing SOPs (Standard Operating Procedures), process manuals, and corporate governance documents.

• Solid expertise in business process modeling, optimization, and automation (Process Registers, Gap Analysis, Root Cause Analysis (RCA).

• Proficiency in BPMN (Business Process Model and Notation) and UML (Unified Modeling Language) for process documentation and visualization.

• Proficient in process mapping tools (Visio, Miro), Advanced Excel skills (pivot tables, formulas, data analysis), Jira flows.

• Adaptability to work in a fast-paced, dynamic environment and handle multiple projects simultaneously.

Will be a plus:

• Upper- intermediate English.

• CRM knowledge (assets management, production and back office operations), Understanding of ETL.

• SLAs development (for support functions).

Why choose us?
Our team unites creative professionals who have great effort to develop a top-quality project for gaming consoles. If you possess experience in game development or are just a gamer to the core, you are welcome to be a part of our international team, where your skills and creativity will be boosted, and the possibility for growth will always be in the game!

We offer:

• Competitive salary;

• Medical insurance, sick leaves and social benefits;

• Relocation package;

• Sports compensation;

• Online English classes;

• Referral bonuses;

• Co-working compensation;

• Corporate events.

To apply for this job position, please fill in the form below.